ReciproCoach aims to promote sharing, support and development for professional coaches around the world. To this end, all members of the ReciproCoach community agree to be bound to the following terms and conditions. These terms and conditions are updated periodically and it is the responsibility of each member to review the terms and conditions before joining rounds and renewing. They are always accessible in the members area, under the Membership menu.

1. You warrant that you have completed or are currently enrolled in coach-specific training or education (unless you are a guest member for participation in a special round). Before you may join a round of ReciproCoach you must become an approved member. In order to get approved, you need to provide evidence of the coach-specific training or education you have done and/or any coaching certification or qualifications you hold. If you are a student coach, you will only be able to participate in student rounds until you have completed at least 30 hours of training
   
2. All memberships last for 365 days. All memberships, including free memberships, need to be renewed to continue. This ensures that all members are active. If you do not renew, your account will be deactivated and you will no longer be able to access the community.
   
3. You need an annual membership or pay-as-you-go coins in your account to participate and to get approved. ReciproCoach coins do not expire, however round entry credits included in paid memberships expire after 365 days and must be used within the year's annual membership.
   
4. It is recommended that you subscribe to and remain subscribed to the weekly ReciproCoach email updates. This ensures that all ReciproCoaches are aware of current updates and changes to the ReciproCoach program.
   
5. Members of ReciproCoach are expected to adhere to the codes of ethics set out by the AC, IAC and the ICF, as well as their respective coaching competencies/masteries at all times in interaction with other ReciproCoaches.
   
6. Members of ReciproCoach are encouraged to maintain their own professional insurance. ReciproCoach and its coordinators will not be held liable for the coaching provided by any members of the ReciproCoach Community.
   

1. give the required number of hours specified in the round and treat your client as you would a normal, fee-paying client;
2. receive the required number of hours specified in the round with genuine willingness/need (or in the case of gift rounds, arrange for your giftee to receive the required number of hours);
3. be available to complete the hours between the specified end and start date;
4. contact your assigned matches within one week of receiving notice of your assignments, unless you advise your coordinator otherwise;
5. report your progress steps in a timely manner using the online progress system and understand that you will receive automatic and manual reminders from your coordinator if you do not;
6. leave feedback on both your reciprocal partners using the online progress system and without compromising confidentiality and that you will continue to receive automatic and manual reminders from your coordinator until you do;
7. give permission for your reciprocal partners to leave feedback on you and that this feedback appears on your profile, unless you choose to hide it;
8. agree to coach in a manner which reflects the AC, IAC and/or ICF coaching competencies/masteries and uphold their standards of ethics;
9. understand that although we do our best to make favorable matches for all concerned, you may not get all or any of your preferences for a coach, mentor or supervisor met;
10. agree to suspend judgment of your partners, including your coach and the methods s/he uses to coach you, and remain open, flexible and present to appreciate the reciprocal benefit of the partnership. However, if you genuinely feel you and your partner do not have a good fit you may end coaching at any time via the online system under the agreement that you are willing to complete the remaining hours with a different partner or will provide a substitute ReciproCoach;
11. complete the required number of hours in both reciprocal roles, with the understanding that if for any reason a reciprocal relationship ends prior to the completion of the required number of hours, should either party wish to complete the hours with another partner, both will be required to do so and will be automatically placed into a new round and assigned new matches for the remaining hours;
12. provide your partners with at least 24 hours notice should you need to cancel/re-schedule a session. If you are a recipient and cancel a session without 24 hours notice, or if you fail to arrive for a scheduled session, your session may be deemed to have taken place at the giver's discretion. If you are a giver and cancel a session without 24 hours, or if you fail to arrive for a scheduled session, your recipient may report this to your round coordinator and choose to end the reciprocal relationship immediately;
13. agree to contact your round coordinator or the Global ReciproCoach Coordinator immediately, should you feel at any point that any of the above terms and conditions have been compromised by any ReciproCoach participants;
14. understand that if you breach any of the above terms and conditions, your ReciproCoach membership may be cancelled without refund of membership fees or unused coins and membership may not be reinstated.
15. forego the giving and receiving of hours without refund, should you withdraw from a round after the round closes and matching has taken place.
16. engage in mentoring or supervision if you experience repeated difficulty in coaching rounds or if more than one ReciproCoach reports difficulty working with you;
    

1. You will not SPAM fellow ReciproCoaches, send junk mail or add them to email lists without consent.
   
2. You will not use the ReciproCoach community to post or transmit offensive materials including offensive language or sexually explicit materials (including photographs).
   
3. You will not knowingly post false information in your profile, or pose as another person.
   
4. You will use the services of ReciproCoach for professional communication in relation to coaching only and will not engage in or promote any commercial enterprise through your ReciproCoach profile.
   
5. You will not harass others by continuing to attempt to communicate with someone who has clearly asked you to cease communications.
   
6. All information contained in emails should be treated as confidential. This information cannot be forwarded without the previous consent of the original sender of the message.
   

1. If you are dissatisfied with any aspect of the ReciproCoach service you may submit formal feedback at any time. You may also cancel your membership at any time. Membership fees or coin purchases will be refunded based on usage up to 60 days after purchase. Thereafter no membmership fees will be refunded. You may only withdraw from a round prior to its beginning. In such cases, ReciproCoach credits/coins will be refunded automatically to your account.
   
2. You are solely responsible for any information contained in your profile and all of your communications with other ReciproCoaches.
   
3. ReciproCoach reserves the right to suspend or ban any member who is considered to be compromising the aims or terms and conditions of ReciproCoach. In such cases there will be no refund of money.
   
4. ReciproCoach is not responsible for any information or materials posted or transmitted via the ReciproCoach service. These terms and conditions outline behaviour that is unacceptable on the service, but Kerryn Griffiths is not responsible for ensuring that members follow this agreement. She will however endeavour to maintain these standards as far as possible. Kerryn Griffiths accepts no responsibility for resolving disputes between members.
   
5. Reciprocoach supports and promotes the equal sharing of time and energy. ReciproCoach does not intend to be a bartering community, but rather use skills-swaps as a means of professional development and support for coaches. In some jurisdictions, tax must be paid on goods/services obtained via bartering agreements. As a ReciproCoach member, you are responsible for determining your intention for engaging in ReciproCoach and adhering to the taxation laws in your jurisdiction. Kerryn Griffiths does not support or encourage tax evasion and disclaims all responsibility and liability for members' lawful financial obligations.
   
6. All material and information in the ReciproCoach website is copyright and may not be used in whole or part without the written permission of Kerryn Griffiths.
   
7. ReciproCoach members agree not to arrange their own reciprocal coaching, mentoring or supervision with members (present or past) of the ReciproCoach Community during the course of their membership or at any time in the future, without the prior written consent of Kerryn Griffiths.
   
8. ReciproCoach members agree not to copy, sell or provide services of the same or similar nature to the services provided by ReciproCoach during the course of their ReciproCoach membership or at any time in the future should their membership lapse, without the prior written consent of Kerryn Griffiths.
   
9. ReciproCoach terms and conditions are updated periodically to incorporate suggestions and feedback from our members. All changes are intended to improve the service for everyone and it is your responsibility to check the terms and conditions regularly, especially when you register for a round and renew your membership.
   
10. You understand that if you breach any of ReciproCoach terms and conditions, your ReciproCoach membership may be cancelled without refund of membership fees or unused coins and membership may not be reinstated.
    
    

1. Under no circumstances will ReciproCoach or its coordinators be liable to you for any incidental, consequential, or indirect damages arising out of the use of the ReciproCoach service.
   
2. ReciproCoach disclaims all liability, regardless of the form of action, for the acts or omissions of other members or users.